No Excuses Leadership

May 7th, 2014

no excusesWe make them all of the time. In our home life. At work. In our minds. We say it out loud. We think of it often and we blame others all too much. Our kid got a bad call on the sports field. We would have gotten that promotion or bonus if the boss was more reasonable. We could have hit our budget, however, the winter weather kept workers home. As leaders at the Outside-In® family of companies, we have serious responsibilities to consider as a team.

No Excuses as a value seems self-explanatory, right? Try hard to control the space between your ears and learn to own whatever you are responsible for and for whatever happens to you. Placing blame, well, that is the easy path to take. Everything can be rationalized and made someone else’s fault.

As a leadership team No Excuses requires a commitment to some important management ideals and practices.

1. As leaders we need to think in terms of contingencies. Things always go differently than planned. Thinking through different options. Planning to stay ahead of your business. Making sure you stay ahead of things. The concept of getting ahead matters.  

2. Getting ahead and staying ahead and out in front of your business. Having enough focus and balance on the future of your business is critical. Do you have enough staff? Do you know who your next hire is? Are they ready for your next opening?

3. Balance of today’s workload with tomorrow. Did you just barely get through the day? Are you growing your business? Are you giving employees a reason to come back? Would anyone notice that you’re not working towards a future state or plan? A business is a plan of resources that meet today’s demands but also keep you aligned to your future. Too much today focus can mean that stakeholders become disinterested and begin to question where we are headed. Too much forward focus? Well, the bright picture you’re creating maybe too big a chasm for your employees to believe it today and it looks ugly!

4. Anticipate. Everyday clients have issues. Staff needs help and coaching. You will have interruptions, distractions, things that occupy time. New prospects need cultivating. You know everyday these things happen. And this is just a normal day, where, nothing big happened good or not so good. If you know this be ready for it.

5. Have a daily plan. As a leader you can make it through your day and have a full one simply by helping the staff and customer that need it and by going to the standing meetings on your schedule. I bet success for you is defined by more than reacting to your day.

Avoiding excuses starts well in advance. To avoid making big ones requires planning, delegation and an effective of balance on the work of the day versus the long range direction you have set for your business.

2 Responses to “No Excuses Leadership”

  1. A "Healthy" Culture | The CBI Group Says:

    […] and moving is the key to building a strong, resilient, and flexible body. Most of us have a dozen excuses for not working out. We are busy, life gets in the way, kids, commitments in the community, yard […]

  2. Outside-In® Chronicles: He Who Can Provide Outside-In® Leadership Has the Whole World with Him | The CBI Group Says:

    […] that not everyone’s way works all of the time. Sometimes a good leadership push is in […]

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