At Outside-In® Companies, we work hard to share content and to communicate regularly with our employees, customers, and other key stakeholders. When this week’s marketing went out, mostly automatic responses came back. “I am sorry I am out of the office until July 7th, the 14th, or whatever it might have been. Please contact (fill in the blank) if you have any urgent matters.” I stopped and thought about all those that left working—those employees who got the extra call, email, or workload because you or someone else was out on Holiday.
Don’t get me wrong, everyone needs (and earns) their time off. Generally speaking, the average employee never seems to take all the time off that they have earned. However, with technology only a touch screen away, work always seems to get in the way.
I have a culturally-led goal for Outside-In® Companies—for leaders to encourage the newest or least senior person get that choice week or Friday off before the Holiday weekend. Leaders should be in the office working and getting things done. And yes, you should close the office down. (I am not bragging but four of my leaders were working and wrapping things up long after 5pm on July 3rd so that others could get started on their long weekend).
The average leader works so hard to climb the corporate ladder, to have the title, company car, three-week vacation, or big bonus that we have forgotten what servant leadership is all about. To be a servant leader, you need to anticipate and meet the needs of your employees. You must be honest, direct, and fair. Leaders must share the truth. Especially when it prevents an employee from being good or great in what they do.
However, being a servant leader also means showing sacrifice and equality. If you expect your values to be real and for all to be equal, you must show it in your actions and policies. Next week take a look around the office. Are all the leaders on vacation and the employees working hard? Or is their servant leadership in place? Either way, all can live this trait. Take on the burden and offer to close the office for someone. That is what servant leadership can be; especially when your staff is getting the job done!