Category: Talent Acquisition


3 Thoughts for RPO in 2015

January 28th, 2015

Guest Blog Spot by Outside-In® Team Member Alex Patton

ID-100263020After a very encouraging year of employment data in 2014, there’s excitement for this year’s labor market, and in turn, hiring. With just under 3 million jobs added last year, we can expect to see the surge continue in 2015. With that said, how can RPO providers be prepared for increased hiring going forward? And who needs help? Let’s take a look at a few trends to help prepare and embrace the changing landscape of employment.

Technology: Supporting an RPO engagement with the right technology is becoming increasingly important with the rise of predictive analytics and capturing big data. It might be cleaning up and getting the most out of your ATS, or identifying inefficiencies in your direct sourcing tools. Keeping on top of new technology can go a long way to keeping your customer engaged, involved, and committed to the partnership.

Information Security: Sometimes it’s just about what’s going on in the world that identifies a growing market. With the recent security breaches throughout the retail and financial industries, IT security has become an ever expanding role, and is furthering its reach to greater markets, including healthcare, and protecting private patient information.

Healthcare: As an RPO provider, developing expertise within a specific industry can be a great way to attract new clients. According to the Bureau of Labor Statistics, the need for healthcare practitioners is expected to grow 31% by 2022. Attributed to new healthcare legislation and the 10,000 Baby Boomers who are turning 65 every day, the BLS also indicates home health care employment will surge just under 60% to almost 2 million jobs in that same time frame.

It’s easy to see that the 2014 employment situation has created momentum for 2015. There’s new strategies, more jobs, and growing industries contributing to an improving job market. As we see these changes, talent acquisition strategies must adapt. In the next CBI Way blog, we’ll look at the effect 2015 will have on sourcing top talent, and where sourcing is headed.

*Image courtesy of freedigitalphotos.net

1 Out of Every 10 New Jobs is Temporary

January 14th, 2015

ID-100256543The number of US temporary help services jobs rose by 14,700, according to seasonally adjusted numbers from the US Bureau of Labor Statistics. The temp penetration reached another new high of 2.13%. In the Fourth Quarter of 2014, 57,400 new temporary jobs were created. This number represents over 17% of the jobs that were created in December and pushes the current numbers of temporary workers to just ten thousand shy of three million workers!

Seventeen percent is actually very high. Although some months as much as 24% of new jobs created were temporary in nature. However, it is hard to ignore the trends. There is a much higher percentage of creation of temporary jobs than most others. In fact, over the three years, one in ten jobs is considered temporary!

Every single month of 2014 saw an increase in the number of temporary workers. If it keeps up at this pace, could 2.5, 3 or 3.5 % of all employees be temp workers? If the last few years are a predictor of the next few, the answer is most certainly yes.

The business reasons are many. Work is becoming temporary in nature. Scaling up typically follows a ramp down. Work is more about projects than ever before. We ramp up to get big shipments out the door or to implement big projects. Then we scale back.

A business that uses temps has a great advantage to work with talent before committing. In a tightening job market (Yes, we are almost at a natural employment state of 5.5%), this is an effective and productive means of viewing and observing talent while working. This is a great way to select the best performers over time for core roles and functions.

The numbers of roles that are temporary are increasing because every job and pay grade in the company is now a possibility. With specialization in staffing firms and shifting workforce views, being a temporary President, CFO, or scientist is more and more accepted—even coveted!

CBI Way: Job Market Snapshot – Encouraging Employment in 2014

December 23rd, 2014

Guest blog spot by Outside-In® Team Member Alex Patton

With only December’s employment summary yet to be released, it’s been quite a year for the employment situation in 2014. The highest establishment data in years, and unemployment rate lows, these recent employment statistics have been encouraging, and point to a promising year in 2015 for the labor market.  Let’s take a look at this year’s numbers, and where they stand historically.

ID-100256104New jobs added is always a scrutinized figure released by the Bureau of Labor Statistics, and in 2014, we hit some huge numbers. Through November, 2.65 Million jobs were added this year. In November, there were 321,000 nonfarm jobs added, again contributing to the longest streak of job growth on record, 57 consecutive months. The average jobs added per month this year has been 241,000, the highest average since the 1990’s, and by far the highest average since coming out of the recession in 2010. Job growth grew in a number of industries, but Temporary Help Services is a particularly interesting and promising set of data.

Temporary jobs have been steadily on the rise recently, and especially this year. This sector has grown 8.5% since last November, and currently stands at a total of 2.975 Million employees. That total number is a 2.12% penetration rate, or 2.12% of all jobs. Both of those temporary numbers are an all-time high, and can be expected to continually rise with the lowest unemployment rate (5.8%) since July 2008, and healthy, consistent job gains.

The December employment summary will be released January 9th  and it would seem safe to assume that momentum continues. A substantial number of jobs being, the unemployment rate staying consistent, and the possibility of the temporary workforce reaching 3 million cannot be overlooked. Stay tuned for more updates on the employment situation and which industries are hiring most in early 2015!

The CBI Way blog series explores the tools and practices used in Talent Acquisition. CBI Way is CBI Group’s recruiting approach and methodology – it’s how we do what we do! Check in with CBI Way for insights around workforce education and training, the latest trends in recruiting technology, and how to best utilize these tools towards improving your own recruiting practices.

CBI Way: What’s Your Sourcing Strategy?

December 3rd, 2014

With a difficult requisition, sourcing usually requires a new strategy, unless its a position you or your team has worked previously. Sourcing is tactical. It takes critical thinking and an overall strategic focus to be efficient. But what goes into developing an effective sourcing strategy? Let’s discuss a few things to consider when tackling your next hard-to-fill requisition.

ID-10049952By this point in the process, you should have an excellent grasp on the position details, summary, requirements, and the ideal candidate. Additionally, knowing the focus of the client’s strategy is key, be it a long-term or short-term recruitment strategy. As discussed often, constant and open communication with the client is also essential.

Now it’s time to start asking yourself some questions about the ideal candidate you are searching for while executing your strategy. Where would this person be engaging with other industry professionals? Whether it be social media, networking events, associations, publications, etc. Where would you most likely find your candidate “hanging out”? Identifying these outlets is going to go a long way in determining what appeals to and gets the attention of passive candidates.

This part of developing the strategy can lead to approaches you may not have originally established. It is going to be much easier to productively promote and market the opening when all of the outlets most frequented by target candidates are identified and investigated. However, mapping out locations of ideal candidates is just one of the steps to developing an effective sourcing strategy. Check out the next CBI Way Blog where we’ll continue to discuss putting together your approach to sourcing for a hard-to-fill job.

CBI Way: How RPO Affects Your Brand

November 5th, 2014

ID-100221395Guest blog spot by Outside-In® Team Member Alex Patton

The CBI Way series has been discussing the value and importance of strong candidate engagement, and just as important, customer engagement. We spoke to some of the problems that are created with a lack of engagement, such as poor time-to-fill and loss of qualified candidates. Also discussed were a couple tips for curving weak engagement between partners, a daily or weekly meeting, for example. But what about the customer’s brand and reputation when it is outsourcing talent acquisition?

Working in an RPO partnership, the provider is essentially an extension of the customer, which cannot be forgotten. Think about it, the designated recruiters are reaching out to candidates and other professionals on behalf of their customer, even when just networking. While actively recruiting, the brand the candidates hear isn’t the provider’s, but the client’s, the business with the open requisitions. If the candidate feels overlooked, awaiting feedback, not only might he or she lose interest, but the customer’s brand and reputation can be negatively impacted.

Constant communication and alignment is essential to prevent any negative impact that could occur. Commitment to asking questions about the requisitions, company culture, and an equally strong effort from the client can be the difference between success and failure. Gather as much information as possible that can be applied to the job, company, and hiring process during the recruitment efforts, ultimately creating a better candidate experience.

Again, RPO is a partnership, and a commitment to the process and its many layers can be the difference between a frustrating situation and an efficient, brand-building placement.

The CBI Way blog series explores the tools and practices used in Talent Acquisition. CBI Way is CBI Group’s recruiting approach and methodology – it’s how we do what we do! Check in with CBI Way for insights around workforce education and training, the latest trends in recruiting technology, and how to best utilize these tools towards improving your own recruiting practices.

 

CBI Way: What About Customer Engagement?

October 8th, 2014

Guest blog spot by Outside-In® Team Member Alex Patton

Last month, CBI Way brought attention to the problems a lack of candidate engagement can create, especially with millions of job openings. Well, you guessed it, reported by this month’s BLS Job Opening and Labor Turnover report, there were even more (predicted) job openings on the last day of August. Up to 4.8 million, the number of open jobs has an effect on a candidate’s potential options, and reiterates the importance of steady candidate, and customer engagement.

ID-100264594Client engagement can sometimes be overlooked, but in a partnership, active communication can set you apart from other providers in satisfying critical metrics with the customer. Established guidelines in the Service Level Agreement for feedback, timelines, and continuous improvement can be negatively impacted without making sure the customer is fully engaged. A daily or weekly meeting between the two partners is a great way to keep the customer informed, and reiterate the need for quick and thorough feedback.

It’s not difficult for a candidate to become uninterested in an opportunity, or simply think he or she is out of the running, especially passive candidates. That candidate engagement is directly altered by the feedback and turnaround by the customer. As a candidate, would you feel confident after waiting twenty days for feedback following your initial conversation? All parties involved are hurt by poor engagement; with money, quality talent, and ultimately, success, among the casualties.

Diagnosing problem areas or identifying needs for change can also be supported by great communication and commitment. In the next CBI Way blog we’ll identify some of what could go wrong, how to prevent, and if needed, how to resolve problems in an RPO partnership.

The CBI Way blog series explores the tools and practices used in Talent Acquisition. CBI Way is CBI Group’s recruiting approach and methodology – it’s how we do what we do! Check in with CBI Way for insights around workforce education and training, the latest trends in recruiting technology, and how to best utilize these tools towards improving your own recruiting practices.

 

CBI Way: More Jobs, More Candidate Engagement

September 10th, 2014

Guest blog spot by Outside-In® Team Member Alex Patton

Recently, the idea of an improving economy and job environment  has been mentioned often, with the support of statistics released by the Bureau of Labor Statistics (BLS). Along with the aforementioned numbers, we’ve spoken to the challenges of sourcing and recruiting within a changing employer/employee market. To support strategic sourcing techniques, there are a few ways to keep potential candidates (and customers) engaged while there are 4.7 million open jobs.

That’s right. According to the BLS, there were 4.7 million open jobs on the last day of July, 2014. That is more than any time since February, 2001. The increasing number of open jobs has also led to the lengthiest time-to-fill average nationally in thirteen years at 24.9 days, according to Dice Holdings, Inc. recent survey.

ID-100249000We are all aware that time is money, and time-to-fill is a critical metric when recruiting. A great way to cut down on the time-to-fill a job, continuous engagement with the candidate and customer, should be a point of emphasis. Specifically, those passive candidates, who again, have other options with 4.7 million jobs currently open. Keep the candidate involved in the process, don’t let them slip away and let your job contribute to that lengthy average time-to-fill. Respond quickly, keep them informed, and help your candidate understand the process. Keeping a candidate guessing is a great way to lose interest, think, “more is always better” when considering engagement with passive candidates.

Candidate engagement isn’t alone when trying to cut down on a lengthy time-to-fill. The customer can also become “lost”, and keeping your customer completely engaged should not be overlooked. In the next CBI Way blog, we’ll explore how to keep the customer engaged, and the factors than can be influenced otherwise.

The CBI Way blog series explores the tools and practices used in Talent Acquisition. CBI Way is CBI Group’s recruiting approach and methodology – it’s how we do what we do! Check in with CBI Way for insights around workforce education and training, the latest trends in recruiting technology, and how to best utilize these tools towards improving your own recruiting practices.

CBI Way: Strategically Sourcing for Success

August 13th, 2014

Guest blog spot by Outside-In® Team Member Alex Patton 

It’s well known that sourcing is an integral part of any recruitment strategy, the groundwork for generating quality candidate pools and identifying top talent. In the last CBI Way blog we discussed the growing trend of passive sourcing, coinciding with decreasing unemployment and a large number of jobs added. Passive sourcing is strategic, it takes time, and a well thought out plan. An essential technique in sourcing passive candidates is promoting the opportunity through your network, not just targeting those individuals who might be a great fit.

ID-100164388Promoting your opportunity includes reaching out to varying professionals. Creating excitement, generating interest, and establishing relationships with individuals who you feel may be that quality talent you are looking for is effective, but strategic sourcing is about thinking outside of the box as well. For instance, who might be the professionals in your network who tend to work with the type of people who would be interested in the opportunity? Are you searching for an architect with experience in hi-tech industries? Try connecting with electrical engineers who have worked on pharmaceutical or medical laboratories. Ask for their expertise and suggestions for identifying qualified individuals. Sure, they’re not an architect, and neither are you; but, chances are they have worked closely with professionals in that field during their career.

Thinking critically and objectively when strategically sourcing is key to success. There is more than one way to obtain the information for which you are looking. It is easy to think about a new requisition with a singular focus on that specific talent. But that individual is not always right in front of you, and finding alternative methods and sources of great information can be the difference between impressing the client, and underwhelming them.

CBI Way: Employment Situation and Talent Acquisition

July 16th, 2014

Guest blog spot by Outside-In® Team Member Alex Patton 

The recent June employment situation released early this month has shed some new light on the workforce changes occurring since the new year. Another 288,000 jobs (predicted) were added in June, marking the fifth consecutive month more than 200,000 were added. According to the Bureau of Labor Statistics, this is the first time since September, 1999 to January 2000, this has happened, almost fifteen years ago. Additionally, the 1.4 Millions jobs added in the first half of 2014, is also the highest number since the first half of that same year, 1999. Equally impressive is the unemployment rate of 6.1%, which has fallen 1.4% over the past year, the sharpest year-to-year decline in almost three decades, according to the BLS. While exciting, the report not only tells us something about the improving job market, but also speaks to the evolving and challenging world of sourcing and recruiting. In this CBI Way Blog, let’s first discuss the groundwork, sourcing.

ID-10098602More jobs and a lower unemployment rate means less candidates who are actively pursuing a new opportunity. As a refresher, active candidate sourcing is related to those candidates that are unhappy, concerned with their job security, or unemployed, for example. Active candidates are easier to find, as not only are they likely looking for you, the employer, but you are searching for them. Resumes are easy to find and applications aplenty. On the other hand, those candidates which are happy, fully employed, and not thinking about possibly making a move, prove much more difficult to identify, but are often the type quality talent being sought.

Passive sourcing is about generating interest, creating excitement, and establishing relationships, and networking with candidates about the opportunity. Whether by phone, email, or social networks, passive sourcing requires a focus on the candidate. Creating a strategy of who to target, where to target, and HOW to target these individuals is key. Where are they in their career? What sparks their interest? Who may they know? These are some questions that could potentially help with marketing your opportunity and employer brand in the best way possible. Still not interested? Make sure to express your desire to help if they may ever be in the market, or if anything changes in their career. The stronger network you have, the more options available to proactively source and engage the marketplace of talent.

CBI Way: Improving RPO with Metrics

June 11th, 2014

Guest blog spot by Outside-In® Team Member Alex Patton

Throughout the last CBI Way blog, we examined the importance of setting the partnership up for success with thorough guidelines for the duration of the engagement. A significant part of the guidelines mentioned related to measuring success with key metrics and reporting of that crucial data. While a few metrics for a successful RPO were discussed, every partnership is different, and there are certainly a number of ways to support success.

ID-10082598When “Teeing Up Success”, the metrics incorporated can vary and may not be traditional. We cannot improve what we are unable to measure. Therefore, choosing the correct metrics for your partnership can drastically improve the process and flow of an RPO engagement. Allowing certain areas of focus to grow along with the partnership can only help both parties’ main objectives be successful. For example, source of candidates is decisive for improving any recruitment solution. Not seeing the same number of quality candidates that were originally presented? It is easy to take a look at the sources from which the best candidates were obtained, whether job board or a more passive candidate approach. If tracked and reported, that data can help alter the sourcing strategy to become more effective.

There are number of metrics that could be tracked and reported to help improve any lapses in efficiency and effectiveness. Time between steps of the RPO process is another example that is hard to overlook. This could be the number of days between kick-off and hire, or submission date to interview day, and many more. Reporting the duration between the key points in a recruitment cycle can help identify where a gap in the business may lie.

Metrics and reporting give you the capability to not only provide your client, but also your own internal team, with data that can translate to improvements in the project. And as discussed in our earlier CBI Way blogs (Building Blocks of RPO Solutions and Post-Implementation Success), the flexibility to alter, change, and then improve the partnership is one of several benefits or advantages of an RPO solution.

The CBI Way blog series explores the tools and practices used in Talent Acquisition. CBI Way is CBI Group’s recruiting approach and methodology – it’s how we do what we do! Check in with CBI Way for insights around workforce education and training, the latest trends in recruiting technology, and how to best utilize these tools towards improving your own recruiting practices.

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