Outside-In® Guarantee for Managed Staffing

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20 Business Days to a Solution: we take the time to consider your company culture, budget and business goals to develop a customized solution, guaranteed in 20 business days.
Long Term Solution Without a Long Term Contract: as your flexible RPO provider, we won’t lock you into a multi-year agreement. We understand that things change and aim to be your long-term partner to help you adapt as your business evolves.

Customized Implementation & Results

Customized Implementation: we will work with you to develop a customized implementation project plan that is implemented within six weeks of project kick off.
Dedicated, CBI Way “Certified” Resources: a dedicated recruiter or team will be assigned to fulfill the goals of your solution. We train all of our team members to our CBI Way methodology, an internal certification for our recruiting process and best practices. If we hire new people, they go through the CBI Way training before they start work on your RPO.


Service Level Agreement (SLA): we will ensure you have visibility and control by establishing a service level agreement that helps ensure we are delivering services to your expectation.
3 x 3 Relationship Communication Model: we will ensure that three stakeholders from our organization build relationship with three stakeholders from your organization. This improves communication and prevents delay in delivering your service.
Metrics & Reporting: we will work with you to establish the key metrics that are important to your business so you can make better decisions and continuously improve. Some of CBI’s key metrics are: time to fill, cost to hire, and hiring manager satisfaction.
Change Management: we will give you 30 day notice prior to any account changes that will affect delivery of your service.
Transition Plan: prior to ending any RPO engagement, we will work with your existing HR/TA staff to transfer knowledge and train if necessary, to ensure a smooth handoff.

Peace of Mind

Your SLA will be met with Service to the Nth Degree. And at the end of our engagement, we’ll ask if your solution, experience and results created peace of mind for you.

Each of our services defines our delivery promises, learn more about our other solution guarantees:

Managed Staffing | Recruiter On-Demand | Strategic Search | Contingent Workforce Solutions | Outplacement

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Outside-In Guarantee

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